Amy Carlson Archives - Likely Normal

Archive for amy-carlson

2 results.

Neverending Tech Support

on May 13, 2019 at 2:39 pm

Chapter: 2019

IT pros all know that on-call really means permanently tethered to your laptop like a dog on a leash, and work-life balance is just a mythical creature rumored to exist somewhere between the 3 AM ransomware alert and your fifth[…]↓ Read the rest of this entry…

└ Tags: dog, energy drink, family, IT, ransomware, service, tech support, ticket

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Gordian Knot

on March 20, 2019 at 11:37 am

Chapter: 2019

Characters: Amy Carlson

Every IT pro knows the horror of peering behind a server rack only to find cables twisted into a Lovecraftian nightmare that defies physics. What started as neatly bundled wires has somehow reproduced into a snarled beast that hisses when[…]↓ Read the rest of this entry…

└ Tags: code, debt, gordian knot, IT, privilege, server, tangled, tech support

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